PREPARING YOUR ROBOT FOR POSTING TO QUBOT
It is quite easy to post your Robot to me - I regularly receive robots from across the Nullabor, from country WA and as far afield as New Zealand! Here are some tips and guidelines for best results.
WHAT TO SEND:
If you have a Roomba, a Neato XV, Samsung or LG then you do not need to send the dock/power supply unless there is an issue with the dock / charging - best to discuss this with us first. Other machines best to send the dock as well so that I can test these and also keep your unit charged.
WHAT ABOUT POSTING THE BATTERY:
These units have NiMH batteries, so these are not considered as "Hazardous Goods" by AusPost. Best to send the battery in place - I will charge it up and test it.
WRAPPING FOR POSTING: (REFER TO THE PICTURES BELOW)
Wrap the unit up in 3 or 4 layers of bubble wrap. Use small bits of tape to hold the wrap in place as you go. Then mummify the whole thing with tape. Brown box-tape works well, or stretch-wrap if you have it - this is what I use.
POSTING IN THE ORIGINAL BOX:
This also works well, but postage costs are roughly double! Your choice!
At your friendly AusPost (NZPost) shop, grab the largest 'tough-bag' and fill in our address, sign the declaration, fill in your return address on the back, and pop the mummified robot in, fold and staple the bag closed (use about 10 staples) and then put a strip of tape over the staples (The Post Shop will have a stapler and tape handy for this purpose - it's to prevent injury to the delivery guy - you don't want the paper-cut police knocking on your door!!) There is usually a friendly assistant at the Post Shop to help you if you need it.
Next present the parcel at the counter. Post Shops in the bigger centres have a self help machine which may be faster - follow the voice prompts.
COST OF POSTAGE:
For a robot in a tough-bag from the Eastern States to Perth start at around $27.00. There are options for insurance, sign-on-receipt, and email tracking updates - each of these add to the cost. I have not had a single issue with the basic postage option, but once again, it's your choice.
Note that postage in a box (original box or otherwise) can not go through the DIY kiosk at the post shop, and costs are from around $50. If you post to us in an original iRobot box, then that is how you will get it back.